FAQ
General & Contact Info
Q: Where is Dakota Property Management located?
A: Our office is in Golden, Colorado at 14143 Denver West Parkway, Suite 100
Q: Who runs the company and how long have you been in business?
A: We are veteran-owned Colorado native company, in operation since 1987, currently managed by owner Jason Reed. We hold an A+ BBB rating, though we are not BBB-accredited
Services for Property Owners
Q: What kind of services do you provide to property owners?
A: We offer flat-fee full service property management ($175/month), including tenant marketing & screening, rent collection, maintenance coordination, periodic inspections, financial reporting, eviction support, and legal compliance advice
Q: Can owners use their own maintenance vendors?
A: Yes—owners can opt to use their own vendors, manage repairs themselves, or use our preferred vendor network. Our management platform allows owner’s approval of maintenance requests
Services for Tenants
Q: What is included in the Resident Benefits Package?
A: Every lease includes this package: one late fee waived per year, utility-setup assistance, vendor referrals, credit reporting for on-time rent, lockbox move-in/move-out, a 24/7 maintenance hotline, and flexible rent-payment options (online, credit/debit, or check)
Application & Move-In/Out
Q: How do I apply to rent with Dakota?
A: Applications are submitted online through the rental search or portal section. Applicants must complete background and financial screening that we perform during the process
Q: How do move-in and move-out logistics work?
A: We provide lockbox access for flexible key pick-up and drop-off if you can’t coordinate within standard office hours
Maintenance & Support
Q: How is maintenance handled?
A: Tenants can submit repair requests online and we have a live 24/7 maintenance hotline for emergencies. Owners can be involved in vendor selection or use our recommended contractors
A: Yes—leases are typically one-year fixed terms (unless owner or tenant requests otherwise). We do not default to month-to-month; lease renewals are handled proactively
Reputation & Reviews
Q: What do customers say about Dakota Property Management?
A: Owner and tenant testimonials praise responsiveness, professionalism, and flat-rate pricing. For instance:
“They have been great maintaining my property … very professional and fair cost.”
“Very prompt with repairs … would highly recommend.”
Q: Are there any downsides in public feedback?
A: Dakota has a Yelp average rating of approximately 3.2/5 based on ~29 reviews. Some owners reported dissatisfaction with tenant-move-out clean-up and delays
Pricing & Billing
Q: What are your fees for property owners?
A: We offer flat-fee management at $175 per month per property—a cost-saving alternative to percentage-based fees
Q: Do tenants pay extra for the Resident Benefits Package?
A: Yes, it is included in all leases unless a tenant provides renters insurance and elects the limited benefit package for $25/month